Privacy Policy

JBentertainment (“JBentertainment”, “We”, “Us” or “Our”) respects the privacy of its users  (“Users”, “User”, “You” or “Your”) and is committed to protecting the personal information of users who access our games and apps. This Privacy Policy (“Policy”) explains how we collect, store and use the information, including personal information, that you provide or we collect by using our website www.jbentertainmentnetherlands.com (“Websites” or “Sites”) or any of our games and products (“Services”). Please note that the scope of this Policy is limited to information collected by or provided to JBentertainment through the use of our Services. JBentertainment is not responsible for actions of third party people or companies, the content of their sites, the use of information you provide them, or any products or services they may offer. Any link to those sites or products does not mean our connection to those people or companies. By using our Services you agree to this policy and the processing of your data, including your personal information, as described in this Policy. If you do not agree with these terms, please do not use our Services. This Policy can change from time to time, changes to this Policy will be communicated to our Users on our Websites prior to the change becoming effective. By continued use of our Services you agree to the changes to this Policy. If you have any questions or concerns about this Policy, please contact us at JBentertainmentnetherlands.com.

1. Information we collect and use

JBentertainment collects information as described below. Our main goals for collecting and using information is to improve our Services, create your account, contact you, conduct research and create reports for internal use.

1.1 Websites

When using our Websites information about your device, Internet Protocol address, access times, browser type and language and referring web addresses may be logged automatically. This information is used to monitor and analyse the usage of our Websites. In addition we may ask and use personal information that you provide us with, including but not limited to your name, profile photo, gender, age or birthday, user names and email address. We may use this information to create an user profile or account for our Websites and Services. Your gender and birthday may be used for internal research. We may use your email address to contact you and notify you about us or our Services. If you no longer want to receive our newsletter you can always sign off using the link in the email or by contacting us at JBentertainmentnetherlands.com.

1.2 iOS and Android Platforms

When you use any of our Services on a mobile platform we may collect information about your device and usage of our Services to improve the quality and focus of our Services. We may collect your location based information to provide you with the correct version of our Services. This information will not be shared with any third party. If you don’t want us to collect this information you can turn this off at your device’s settings. Please note when this is disabled we might not be able to provide our Services in the correct language.

1.3 Customer Service

When contacting our customer service we may collect your email address and account. This information may be used to contact you and to keep a history of your customer service contact. The customer service history will only be used internally to improve our support towards you. If you want your customer service history to be deleted you can contact us at JBentertainmentnetherlands.com.

1.4 Game Data Collection

While using our Services we may collect data about your interactions inside the Services and other Users. This information may be associated with your User account, Internet Protocol address or device ID to provide you with our Services and improve them.

1.5 Other Collection

We may collect other information through different ways, this includes but not limits to surveys about our Services, participation in our forums or any message system in our Services and contests to win prizes. When joining a contest that contains a non-virtual prize we may collect personal information about your contact details and shipping address. Joining a contest and providing this information is completely voluntary and therefor you have a choice to provide this information. This personal information will only be stored until the contest is finished and the prizes has been send successfully. We may keep some information for internal use for fair-play. We use this information to notify the winners and award the prizes. We may use a third party to provide these contests, that company is prohibited from using your personal information for any other purposes.

2. Tracking Technologies

We, our marketing and outsourcing partners may use technologies, including but not limited to cookies, beacons, scripts and tags to identify a user’s computer or device and collect information such as your account name, password and preferences. Information that is stored in a cookie may be linked to your personal information, like your user ID, to improve the quality of our Services and making it easier to use. Cookies can be disabled at any time in your browser settings, please note that this may affect the use of our Services.

We may make use of third parties that collect and store personal information. More information about these third parties can be found below. This Policy does not apply to, and we are not responsible for the data collected and used by our third parties, and we encourage you to check their privacy policies to learn more about their use and collection of your personal information.

2.1 Analytics

Our Services may analyse the usage from our Users for internal use. This process may be done by us or with use of Google Analytics. We may collect information about your device, Internal Protocol address, time stamps, your browser type and language. We nor Google will ever use this information to associate it with other attained information about our Users, unless you explicitly submit that information via a fill-in form in our Services.

2.2 Ad Networks

We may feature advertising within our Services provided third parties. The advertisers may collect and use information about you to provide you with advertisements based on your interests and location. Please refer to the advertisers privacy policy for more information. We are currently working with Google AdMob and AdSense. You may see our Services advertised in third party services. After clicking on one of these advertisements and installing our Services you will become an user of our Services and therefor agree with our Policy and Terms of Service. In order to verify the installs, a device identifier may be shared with the advertiser.

3. How we use information

We use information collected through our Services for purposes described in this Policy, including but not limited to:

• Create game accounts for our Services;
• Operate and improve our Services;
• Understand you and your preferences to enhance your usage of our Services;
• Respond to your comments and questions and provide customer service;
• Send you related information, such as confirmations, technical notices, updates, security alerts and support messages;
• Enable you to communicate with other users;

4. Disclosure of your information

JBentertainment does not share your personal information except when approved by you or as described below:

• JBentertainment may cooperate with third party companies and individuals to perform services on our behalf. Including but not limited to analysing data and providing customer support. These third parties may have access to your personal information to perform their services for JBentertainment.
• We may release your personal information as permitted by law, such as to comply with a warrant or when we believe that release is appropriate to comply with the law such as investigate fraud, respond to a government request, enforce or apply our rights and protecting the rights, safety and property of us, our users and others. This includes exchanging information with other companies and organisations.
• JBentertainment may share your information with other companies and individuals in connection to a merge, sale of assets, financing or sale of all or a portion of our business. You will be notified via email and/or a notice on our Websites of any change in ownership of your information.
• We may share anonymous information about you with advertisers, publisher, business partners, sponsors and other third parties. No information will be given that can link other information to you.

5. Security

JBentertainment takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. Although we take measures to protect the stored data we cannot guarantee the absolutely safety of that information during its transmission to or its storage on our systems. While we attempt to ensure the safety of your information we cannot guarantee that our security measures will prevent third parties, like hackers, from illegally obtaining access to this information. We do not guarantee that your information will be protected against loss, misuse or alternation by third parties. Any transmission over the internet or electronic storage is not 100% secure, therefore we cannot guarantee its absolutely security.

6. Access to personal information

If your personal information changes or if you no longer desire our Service you may correct, update or delete information by making changes in your account settings or by contacting us at JBentertainmentnetherlands.com. Changes to your contact information will be send to you by email for security reasons.

7. Data retention

We will retain your information for as long as your account is active or as needed to provide you our Services. If you wish to cancel your account or request that we no longer use your information to provide our Services to you please contact us at JBentertainmentnetherlands.com. We will retain and use your information if necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

8. Privacy of children

JBentertainment does not knowingly collect or asks personal information from anyone under the age of 13 years old or knowingly allow such persons to use our Services that require personal information to work. If you are under 13 years old please do not send us any personal information about yourself, such as name, address, telephone number or email address. No one under 13 years old may provide any personal information. When we learn that we collected personal information from someone under 13 years old, we will delete that information as quickly as possible. If you believe that we might have information from someone under 13 years old, please contact us at JBentertainmentnetherlands.com.

9. International transfer

We may transfer the information we collect about you to servers across borders from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and you consent to the transfer to the European Union, and the use and disclosure of information about you, including personal information, as described in this Policy.